Knowledge base | Dockwa

How to Claim your profile on

Claiming your profile on is the only way for you to take control of your marina's profile, and make sure that your information and amenities are accurate for visiting boaters.

Here's how to claim your profile:

  • Make sure you have a User Account
    • Please Sign-Up Here if you have no existing account.
    • If you have an existing account and you need to Reset Your Password please follow the Instructions Here
  • Once you're logged into, find your marina's profile page. You can do this by exploring in your marina's location, or you can search for your marina by name.
  • Click on the "Unclaimed" link at the top of the page, next to your marina name.
  • On the "Claim" page, make sure that your phone number is correct. If it is not correct, please get in touch with us and we will edit it for you.
  • Click on the "Claim" button. We will then try to call your phone number on file. When you answer the phone call, you'll be prompted to enter the 6-digit number on the screen.
  • Once you've claimed, you can update your marina profile, respond to boater inquiries and reviews, and manage admin user access.

Of course, if you have any issues with this, please get in touch with us at [email protected].