When boaters make payments through Dockwa, the way transactions appear on their credit card statement depends on the type of card they use. Below, we’ll walk you through what boaters can expect to see when reviewing their statements and highlight an important exception for American Express users.
How Will the Charge Appear?
For Visa, Mastercard, and Discover, transactions will appear as:
DWA [Marina Name]*
There is a 26-character limit, so if the marina name is long, it will automatically be abbreviated.
The charge will display this way for all payment types (POS, transient bookings, or contract charges).
What If the Marina Name Needs to Be Customized?
If the marina prefers a different abbreviation or small adjustment, Dockwa has tools to customize the charge description further. Reach out to support if assistance is needed in setting this up.
American Express Transactions
For American Express, the statement will display:
DOCKWA
Unfortunately, American Express does not show the marina name.
Key Takeaways
Visa, Mastercard, and Discover: Charges will read *DWA [Marina Name]**, subject to character limits.
American Express: Charges will only read DOCKWA for now.
If your marina needs a change to the displayed text, contact Dockwa support for help with customization.
We hope this helps clarify what to expect on your statement! If you have further questions, feel free to reach out to us.