If a customer is in need of a discount this can be added directly to the customer's reservation in Dockwa using the "Add Discount" tool.
Open the reservation you wish to add a discount to and press “Add Discount”, located in the "Discounts" tab
Once on the "New Discount" screen, you will be required to
Choose where to apply the discount by checking off the box for dockage and/or electric
Enter the amount of the discount
Select the unit in which the amount should apply: in Dollars or as a Percentage
Enter a description of the discount
Finally, click "Apply Discount" to save it to the reservation
Once the update has been saved you will see the change in price reflected in the Total and the next Scheduled Payment
For more information on scheduled payments, please review: What are Scheduled Payments?