The "Payment Reversal" button allows for easy reversal of payments on paid invoices for contract and transient reservations on our new billing platform. Please follow the steps below to use the reversal tool.
Scenario:
A boater has two cards on file and the dockmaster has accidentally settled an invoice to the card that the boater did not want to use.
Step 1:
Select anywhere on the invoice line that needs to be reversed to open up the details
Step 2:
Select the "Reverse payment" button
Step 3:
Select the "settle" button again
Step 4:
Select the new payment method and then select the "Settle now" button.
