To efficiently create new reservations for your customer who request via phone or email, use the "New Reservation" tool, located on your Marina's Navigation Bar. This tool will navigate you through a four-step process:
- Availability: If you have set up "Space Groups" in your settings, the first step of the new reservation process will show you your available inventory for the dates requested for requesters LOA & Beam.
- Contacts Page: Select a contact from the existing list customer from past reservations, import from the Dockwa Network by email address, or create a new contact for a boater who is booking with you for the first time.
- Vessel Profile Page: Select vessel on file or enter new vessel information
- Enter Reservation Details: Dates, Dockage Type, Electric, Special Requests & Discounts, and Payment Type
If you have any questions on manually entering reservations or on how we can help to migrate past customer contact lists into your Dockwa customer database, please Contact the Dockwa Support Team.
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