When making a reservation an important piece of information to know before requesting is that marina's specific cancellation policy. All of Dockwa's marina partners have their own policies and rules. The marina has complete control of your reservation from start to finish, and this includes issuing cancellations and potential refunds.
To view a marina's cancellation policy simply go to their marina profile on Dockwa. Once you are here scroll down to the info section on the profile, and you can click into the blue writing after "Cancellation Policy." This will bring you to an in-depth explanation of this individual marina's policy.
The cancellation policy can also be found on your Request Confirmation and Reservation Confirmation Emails:
Lastly, when going to cancel your reservation from your Dockwa account the cancellation policy will be available for you before making the final decision to cancel: