Re-Run Credit Card on a Reservation after Payment is Declined (Marina)


To manually re-run payment on reservations with failed payments, please follow these steps:

  1. Select the Unpaid Reservation
  2. Click "Edit Payment"
  3. Select the Card you would like to re-run payment on or enter a new card
  4. Click "Update Payment"
  5. This will attempt to process payment again, if processed successfully, you will see a green checkmark next to the payment.  If it fails again you will see the red warning sign.
    • Refresh the page if you see "Payment is Pending"

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