Re-Run Payment after Payment is Declined (Marina)

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To re-run payment manually, please follow these steps:

  1. Select the Unpaid Reservation
  2. Click "Edit"
  3. On the "Editing Reservation" page, review the "Payment Details" are correct
    • If needed, you can "Add New Card" during this step
  4. Review the "Current Price" and "New Price" and confirm that they are correct
  5. If all looks correct, click "Update Reservation", review the verification message, and click "Update Reservation" again
  6. This will process payment, if processed successfully, you will see a Green Checkmark next to the payment.  If it fails again you will see the Red Warning Sign.
    • Refresh the page if you see "Payment is Pending"

 

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