Reservation is "Locked" by Dockwa, How Can I Update it

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If a reservation is more than 7 days past departure it is automatically locked to avoid accidents or updates on past reservations.

If you need to make edits or cancel a locked reservation, you will need to contact the Dockwa Support Team at mayday@dockwa.com

Please include the following information in your email to us:

  • Reservation ID
  • What needs to be updated (include $ amount)
  • Why does it need to be updated

Once received, our team will help you to update the reservation as requested.

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