Decline a Reservation Request to the Waitlist

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If you are unable to accommodate a request sent in by a customer and want to add that customer to your waitlist for those dates, use the "Decline: Add to Waitlist" feature. Instructions below:

  1. From the pending reservation hover over the red "decline" button in the top right
  2. You will see two options pop up, "decline" and "add to waitlist" - click "add to waitlist".
  3. This request will then be forwarded into your Waitlist, accessible in the left hand navigation bar

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