Accessing and Understanding the "Payments" Report

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The Payments report provides a summary of all transactions (payments or refunds) processed through Dockwa over a specified period of time.

An individual payment can only be associated with one reservation, but can be associated with multiple line items

To export the Payments report

  1. Go to "Reports"
  2. "Payments"
  3. Specify the date range you'd like to include in your Payments Report
  4. Click "Export"
  5. Your report will be emailed to you.

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In the Payments report:

  • The Rows show each transaction (payment or refund) processed through Dockwa over a specified period of time 
  • The Columns show categorical and numerical details of each payment over a specified period of time

 

The Payments report includes the following categorical and numerical information (listed in order of appearance):

Value
Definition

Reservation ID

The unique string of 7 letters and numbers that identifies each Dockwa reservation at your business

Payment iD

The unique string of 6 letters and numbers that identifies each Dockwa transaction at your business

Type

Indicates whether the transaction type was a charge, refund, or no charge. 

Transaction Date

The date on which the transaction occurred.

Available On

The date on which the transaction was reflected in your business's bank account. 

Reservation status

Takes the value of "confirmed," "pending," or "canceled." Indicates whether or not the transaction was associated with a confirmed reservation.

Space Type

Takes the value of "dock," "mooring," or "storage." Indicates the category of boat storage which which the transaction is associated. 
Payment Method Indicates whether the transaction was processed with Card, Cash, Check, or Dockwa Dollars.

Boat Name

The boat of the customer associated with the transaction.

Boater Name

The name of the customer associated with the transaction.
Dockage The dollar amount of dockage included in the transaction. 

Dockage Discount

The dollar amount of dockage discounted in the transaction.
Storage The dollar amount of storage included in the transaction.

Storage Discount

The dollar amount of storage discounted in the transaction.
Electric The dollar amount of electric included in the transaction.

Electric Discount

The dollar amount of electric discounted in the transaction.

Sales Tax

The dollar amount of sales tax included in the transaction. 
Adjustment Short for "Refund Adjustment." The dollar amount retained by the marina, from the total payment value in order to cover a fee, such as a cancellation fee

Metered Electric

The dollar amount of metered electric included in the transaction. 
Fuel The dollar amount of fuel-related Boat Charges included in the transaction. 
Services The dollar amount of services-related Boat Charges included in the transaction. 
Supplies The dollar amount of supplies-related Boat Charges included in the transaction. 
Deposit The dollar amount of deposit-related Boat Charges included in the transaction. 

Environmental Fees

The dollar amount of environmental fees included in the transaction. 

Facility Fees

The dollar amount of facility fees included in the transaction. 

Resort Fees

The dollar amount of resort fees included in the transaction. 

Misc Fees

The dollar amount of miscellaneous fees included in the transaction. 

Boat Charges Misc

The dollar amount of miscellaneous Boat Charges included in the transaction. 
Gross The dollar amount sum of all line items and discounts included in the transaction 

Processing Fee

The dollar amount of the Dockwa processing fee to be subtracted from the Gross value.

Balance

The dollar amount your business receives from the transaction. Calculated by subtracting the Processing Free from the Gross value.

Reservation Check In

The check-in date for the reservation associated with the transaction.

Reservation Check out

The check-out date for the reservation associated with the transaction. 
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