Accessing and Understanding the "Reservations" Export

Follow

The Reservation export is a summary of all boater reservations, which are the source and "home base" of all payments and line items.

This export is the highest-level report available to you - while a single Reservation can be associated with multiple payments and multiple line items, a single payment and a single line item can only be associated with one reservation.

Generally speaking, this export is not used for revenue-recognition purposes. 

To access the Reservation export:

  1. Go to "Reservations"
  2. Specify the date range you'd like to include in your Reservations Export
  3. Click "Export"
  4. Your report will be emailed to you.

 

reservations_export.png

 

Each reservation processed through your Dockwa account has its own row in the Reservation export, with the following attributed values:

Value
Definition
ID The unique string of 7 letters and numbers that identifies each Dockwa reservation at your business
Name The name of the customer associated with the reservation.
Email The email of the customer associated with the reservation.
Phone The phone number of the customer associated with the reservation.
Boat name The name of the boat associated with the reservation.
Boat type Indicates whether the boat associated with the reservation is a sail or power boat. 

Boat make

The make of the boat associated with the reservation.
Boat model The model of the boat associated with the reservation.
Boat year The year the boat associated with the reservation was made.
Length Overall (inches) The length of the boat associated with the reservation, measured in inches
Beam (inches) The width of the boat associated with the reservation, measured in inches.
Draw (inches) The depth of the boat associated with the reservation, measured in inches.
Length Overall (feet) The length of the boat associated with the reservation, measured in feet
Beam (feet) The width of the boat associated with the reservation, measured in feet
Draw (feet) The depth of the boat associated with the reservation, measured in feet.
Arrival The start date of the reservation.
Departure The end date of the reservation
Nights Booked The total number of nights reserved as part of the reservation. 
Status Indicates whether the reservation is "confirmed," "pending," or "canceled." 
Assignments Indicated the dock space or mooring at which the boat associated with the reservation is located.
Payment Type Indicates whether the reservation payment was processed via Dockwa ("credit") or manually settled outside of Dockwa ("manual").
Requested At The date and time at which the boater requested the reservation. 
Confirmed At The date and time at which the marina operator confirmed the reservation. 
Space Type Indicates whether the reservation is associated with dockage or a mooring. 
Type Indicates whether the reservation is associated with a boater contract ("contract"), is a transient reservation ("transient"), or is a custom-billed long term reservation ("custom billing"). 
Power Type The type of electric power purchased by the boater during their reservation.
Dockage Price The dollar value of dockage included in the reservation. 
Dockage Discount The dollar value of dockage discounted in the reservation. 
Electrical Price The dollar value of electric included in the reservation. 
Electrical Discount The dollar value of electric discounted in the reservation. 
Adjustment Short for "Refund Adjustment." The dollar value retained by the marina, from the total reservation value in order to cover a fee, such as a cancellation fee.
Sales Tax The dollar value of sales tax charged in the reservation. 
Total Price The total dollar value of the reservation. 
Amount Paid The dollar value of the reservation paid for by the boater at the time the export was created.
Refund The dollar value of the reservation returned to the boater at the time the export was created.
Discount Price The total dollar value of discounts applied to the reservation total price.
Discount Reasons The reason for applying discounts to the reservation total price. 
Special Requests Additional info about the reservation added by the boater upon requesting reservation. 
Notes Additional info about the reservation or boater added by the marina operator.

 

Each additional report available to you in your Dockwa dashboard is linked in some way to the Reservations export. Details from the following reports can be mapped to details in the Reservation export via the Reservation ID. 

  • Rows in the Line Items report detail individual goods or services processed through Dockwa, in association with a reservation
  • Rows in the Payments report detail individual transactions (payment or refund) for goods and/or services processed through Dockwa, in association with a reservation
  • Rows in the Transfer report detail an individual transaction (payment or refund for goods and/or services) processed through Dockwa during the time of a specific reservation

 

 

0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.