User Role Definitions: Admin Permissions and Notifications


When Adding a New User to your account via the "Users" settlings page, you are required to choose which role you'd like them to have. This controls the level of access to your Dockwa account they will have, i.e. what they will be able to access and what they will be notified of. Please see below the definitions of each role.

Admin: (Most Permissions)

These users have access to all settings, including the ability to add users, change user permissions and configure bank account information. Admins can edit cancelled reservations up to a month after departure date, the Dockmaster role can only edit cancelled reservations 7 days afterward. 

Email Notifications: Both Dockmaster & Financial


This is the most common role. These users can view, edit, accept, decline and refund reservations. They do not have access to administrative settings like this page and configuring bank information. 

Email Notifications: Dockmaster Only


This user is similar to the Viewer role (see below), except they have access to all of the financial tools and have the ability to configure bank information. We suggest this role for staff members such as town accountants who need access to pull finance reports from Dockwa but do not need to do much else. 

Email Notifications: Financial Only

Viewer: (Least Permissions)

These users can view most data on Dockwa like reservations, but can't accept, decline, or make changes to anything. Additionally, these users cannot export any data.

Email Notifications: None


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