Update Credit Card Expiration Date or CVC Security Code in Dockwa

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If the card you have on file in your Dockwa account has been replaced or compromised and you need to update the number, expiration date, or CVC/security code please sign into Dockwa and navigate to the "Payments" section of your account here: https://dockwa.com/account/payment

To update the expiration date only:

  • Find the card that needs updating and click "EDIT"
  • Update the info
  • Click "Update Card" to save

To update the expiration and security code:

  • If presented with the option to "delete", please delete the card and then click the "Add New Card" button to add a new card with the correct info
  • If the card on file is linked to active or future reservation(s) with Dockwa marinas, you will have the option to "Change" the card on file
  • Click the "Change" link to update the card linked to your active or future reservation(s)
  • Click "Update Payment Method" to save

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Please Note: If you need to change the card on your active reservations - you can only do so in your online Dockwa account. You cannot do this action from the Dockwa App. 

 

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