Setting Your Bank Transfers Schedule

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When setting up your bank account information in Dockwa, you will be required to choose the frequency at which you receive bank transfers from Dockwa. These transfers will include the net total from the previous transfer period. The schedule options are daily, weekly, or monthly transfers. This timing can be changed at any point by going to your "Account" menu and selecting "Configure Bank".

Note: All transfers are processed on a 2-day rolling schedule. For example, payments received on a Tuesday are made available in the upcoming transfer balance by Thursday, and payments received on a Friday are add made available in the upcoming transfer balance by Tuesday. 

Negative account balances at the end of the day will withdraw the amount from your Bank the next day even if its not according to your preferred Transfer schedule

Transfer Frequencies: 

Daily Transfer Schedule (least recommended):
Transfers of your available account balance are made daily and contain payments processed two business days prior (see Note above). We do not recommend using this transfer schedule unless you expect a higher frequency of charges than refunds per day. Otherwise, you can expect a withdrawal from your bank account every day your account balance is less than $0.00. This set up requires your bank to authorize negative debits for your account.

Weekly Transfer Schedule (most recommended):
Transfers of your available account balance are made weekly. We suggest scheduling weekly payout transfers on Wednesdays, this way payments made on Saturday and Sunday will have had two business days to settle into the weekly transfer (see Note above).

Monthly Transfer Schedule:
Transfers of your available account balance are made monthly.

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Transfer Reporting: 

View this article for more information on how to export and read the Transfers report: Basic Financial Reports: Accessing and Understanding the Bank Transfers Report

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