Dockwa Support for Marinas
Reservation Support for Marinas
- Re-Run Payment after Payment is Declined (Marina)
- Reservation Expired: Reinstate Reservation Instructions
- Reservation Expired: Explained (Marina Support)
- Re-billing Through Dockwa for Day of Arrival Re-Bill - "This reservation is currently missing payment." ?
- Why was a customer’s charge declined?
- How best to communicate a slip assignment to an arriving customer?
Navigating the Marina Dashboard
- Manually Enter a New Reservation (Marina Support)
- Transfers Information (Marina Support)
- Contact Marina Support
- Payments Information (Marina Support)
- Marina Account Settings
- Setting Your Marina's Season Start and End Dates
Updating Marina Account Information
Managing Availability
Payments & Transfer Information
- Managing Payment Declines & Unpaid Reservations
- "Failed Payment Reservations" on Marina Dashboard
- Day- Of Arrival Billing: Dockwa Deposit Billing
- What happens when a customer Disputes a charge?
- Dockwa Customer Payment Process
- Payment Breakout / Line Item History