Dockwa Support for Marinas
Payments & Transfer Information
- Getting Started with Boat Charges
- Managing Payment Declines & Unpaid Reservations
- What to do if Reservation was Confirmed with the Wrong LOA (Marina Support)
- Delete a Boat Charge "Item"
- Update a Reservation to Account for Cash Payment
- Boat Charge Billing Schedule
Reservation Support for Marinas
- Cancel a Boater's Confirmed Reservation
- Processing Refunds on a Boater Cancelled Reservation
- Edit a Confirmed Reservation (For Marinas)
- Apply a Discount Manually (Marina Support)
- Why was a customer’s charge declined?
- Does an Assignment get sent to the Customer Automatically?
Navigating the Marina Dashboard
- Manually Enter a New Reservation
- Getting to Know Your Marina Dashboard
- Transfers Information
- Contact Marina Support
- Payments Information (Marina Support)
- Marina Account Settings