Reservation Support: Adjust, Refund, Discount Reservations
- How to Respond to a Reservation Request
- Confirm a Reservation Request
- How to Decline a Reservation Request?
- Send a Message to a Boater through a Reservation
- Edit the Dates on a Boater's Confirmed Reservation
- Edit or Add Electric on a Boater's Confirmed Reservation
- Apply a Discount to a Boater's Confirmed Reservation
- Cancel a Boater's Confirmed Reservation
- Manually Enter a New Reservation for a Boater
- Manually Enter a Reservation for a Boater Using the Custom Billing Tool
- Manage Unassigned Reservations
- Add Assignment to a Confirmed Reservation
- Does an Assignment get sent to the Customer Automatically?
- How best to communicate a slip assignment to an arriving customer?
- Assignments: Placeholder Tool
- Decline a Reservation Request to the Waitlist
- Create a Reservation for Customers on Your Waitlist
- Adding boaters to my Waitlist
- Disable ability for boaters to add themselves to our Waitlist
- Safe Harbor: Test Membership Validity in Dockwa
- Safe Harbor: Apply Safe Harbor Free Nights Manually
- Add a Boater to Your Marina's Blacklist
- Reservation Confirmed with the Wrong LOA - Need to Adjust
- Contact Marina Support
- Reservations Cancelled by Boaters - Refunds due to Extenuating Circumstances
- Why was this boater's Reservation Expired?
- Re-create a Boater's Reservation that was Expired
- How do I verify if a boater is a BoatUS Member?
- Managing Your Customer Contacts
- Edit Existing Contact