Multi-factor authentication (MFA) adds a second step when you sign in, so your account stays safe even if someone gets your password. Anyone with a Dockwa account — boaters and marina staff alike — can turn on MFA themselves, right from their account settings or during sign-up. No need to contact us. It takes about two minutes.
Log in to Dockwa.
Go to My Account → Login & Security.
Under multi-factor authentication, click Add method and pick one:
Passkey — use Face ID, Touch ID, or your device's screen lock. Fastest option.
Authenticator app (TOTP) — scan the QR code with any authenticator app (1Password, Google Authenticator, Microsoft Authenticator) and enter the 6-digit code to confirm.
Done! Next time you sign in, we'll ask for your second factor after your password.
Note: we don't support text-message (SMS) codes — email codes and Passkeys are safer. If your marina requires MFA, you'll be prompted to set it up automatically the next time you log in.