Dockwa Support for Boaters
78 articles
Forgot Your Password | Password Reset Instructions
Password Reset Error: "Reset Password Token is Invalid"
Change Your Password - After Log In
Cannot Create Account: Email In-Use
Change the Email Address on your Dockwa Account
Edit a Boat in Dockwa Profile
Can I Merge my Dockwa Accounts
Delete My Account
Request your Data
Shared Log In with Marinas.com
Will the Marina Contact me Prior to Confirming me off of the Waitlist
Check Status of your Reservations in Dockwa
Add a Special Request to your Reservation
Request a Slip or Mooring Assignment
Can't Find my Reservation in Dockwa
Place a Waitlist Request on Dockwa.com
How to Cancel your Waitlist Request
Add Myself to Multiple Waitlists for the Same Dates
Find a Marina's Check-In and Check-out Time
Organizing a Group Reservation
Make a Reservation as part of a Group
View Requested and Past Reservations
Was I Supposed to Receive a Confirmation Email
Print Out My Confirmation for Upcoming Trip
Find your Reservations in the Trips Page
Make a Reservation Request
Request a Long Term Slip or Dockage
Error Message when Requesting Reservation
View Your Reservation Details
ACH Payments - Frequently Asked Questions
What is a Charge?
Check if a Discount was applied to my Reservation
View and/or Print a Receipt for my Reservation
Update Credit Card Expiration Date or CVC Security Code in Dockwa
Credit Cards: Expired and Compromised, Card Security, Accepted Cards
Why a Charge May Show as Recurring on Your Bank Statement
Overview of ACH as a Payment Method on Dockwa
Connecting Your Bank Account on Dockwa
ACH Micro-Deposit Verification
How Boaters Can Pay Invoices Anytime with Dockwa
How Will Dockwa Transactions Appear on a Boater’s Credit Card Statement?
Filter search to only show BoatUS Marinas
Find a Marina's BoatUS Discounts (App)
How to find BoatUS Marinas
Finding BoatUS Marinas in the Dockwa App
Finding a Marina's Contact Information
View Marina Amenities and Services
Explore marinas by Region
Navigating Inquiry Expirations and Communication Challenges with Marinas on Dockwa