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Dockwa Support for Boaters
78 articles
Will the Marina Contact me Prior to Confirming me off of the Waitlist
Check Status of your Reservations in Dockwa
Add a Special Request to your Reservation
Request a Slip or Mooring Assignment
Can't Find my Reservation in Dockwa
Place a Waitlist Request on Dockwa.com
How to Cancel your Waitlist Request
Add Myself to Multiple Waitlists for the Same Dates
Find a Marina's Check-In and Check-out Time
Manage Your "Dockmaster Entered" Reservation
Organizing a Group Reservation
Make a Reservation as part of a Group
View Requested and Past Reservations
Was I Supposed to Receive a Confirmation Email
Print Out My Confirmation for Upcoming Trip
Find your Reservations in the Trips Page
Make a Reservation Request
Request a Long Term Slip or Dockage
Sign your Contract Agreement on Dockwa
Message / Contact the Marina Before Signing Your Contract
Upload Insurance and Registration Documents
Error Message when Requesting Reservation
View Your Reservation Details
Shared Log In with Marinas.com
Can I Redeem a Dockwa Gift Card?
Forgot Your Password | Password Reset Instructions
Password Reset Error: "Reset Password Token is Invalid"
Change Your Password - After Log In
Log In to Your Dockwa Account
Create an Account
Cannot Create Account: Email In-Use
Change the Email Address on your Dockwa Account
Add a New Boat to my Dockwa Profile
Edit a Boat in Dockwa Profile
Can I Merge my Dockwa Accounts
Delete My Account
ACH Micro-Deposit Verification
ACH Payments - Frequently Asked Questions
Connecting Your Bank Account on Dockwa
Overview of ACH as a Payment Method on Dockwa
Why a Charge May Show as Recurring on Your Bank Statement
Credit Cards: Expired and Compromised, Card Security, Accepted Cards
Update Credit Card Expiration Date or CVC Security Code in Dockwa
View and/or Print a Receipt for my Reservation
Check if a Discount was applied to my Reservation
What is a Charge?
Add AGLCA or MarinaLife Discount to my Reservation
Reciprocity and Yacht Club Discounts
Weekly, Monthly, and Annual Rate Discounts
Reversing a Payment
Trouble Saving my BoatUS Membership with my Canadian Postal Code
Add my BoatUS membership on Dockwa.com
Trouble Inputting my Safe Harbor Membership
Add my Safe Harbor Membership (Online Only)
Find my BoatUS Membership Details
Add BoatUS Membership to Dockwa App
Troubleshooting BoatUS Membership Issues
Update Expired BoatUS Membership on File in Dockwa Account
View if my BoatUS Discount has been applied (App)
Filter search to only show BoatUS Marinas
Find a Marina's BoatUS Discounts (App)
How to find BoatUS Marinas
Finding BoatUS Marinas in the Dockwa App
Finding a Marina's Contact Information
View Marina Amenities and Services
Explore marinas by Region
Navigating Inquiry Expirations and Communication Challenges with Marinas on Dockwa