What’s New?

You now have access to a variety of customized billing schedules that can be changed based on reservation length:

How to Set Default Billing Schedules:

1. Navigate to the Settings section in your Dockwa account.

2. Select the Reservations tab.

3. Choose the desired billing schedule as the default for transient reservations.

Dockwa now offers enhanced tools for managing dockage and moorage revenue items directly from the Point-of-Sale (POS) system.

How to Create and Customize Revenue Items:

1. Go to Sales > Items.

2. Select New Item and then select Boat Storag” as the item type.

3. Assign a category and ensure that Reservation Billing is checked off within the Availability section.

4. Save the item.

5. Set it as the default for reservation billing under the Settings section.

Reverse and Reapply Payments:

Mistakes happen! Now, you can reverse a payment and reapply it to a different method:

1. Click on the payment row within the reservation.

2. Reverse the payment to move it back to an unsettled state.

3. Choose a new payment method and settle it again.

Add or Remove Items on Invoices:

Easily update reservations by adding or removing items:

To remove an item:

1. Click the three-dot menu next to the item.

2. Choose Remove.

3. If already paid, this triggers a refund. If unpaid, it simply removes the item.

Please also review our Transitioning from the Legacy to the New Reservation System: Key Differences Explained article which will provide additional information on changes made to the new Transient tool.