Dockwa Support for Marinas
How to articles for Marina Operators using Dockwa software
82 articles
Contact Dockwa and Marinas.com Support
Important Update to Our Refund Payment Processing Policy
Troubleshooting Login or Loading Issues on Dockwa
Contract Management Page
How to create and send Dockwa Contracts
Contract and Custom Billing Rate Configuration Explained
What Notifications/Updates does Dockwa automatically send my Contract Customers?
View and Download Agreement on a Confirmed Contract
Completing Contracts In-House at the Marina
Turn Off Auto-Renew on Recurring Contracts
Add boats to your Contract Group
How to Recover Archived and Voided Contracts in Dockwa
New Contract Type: Monthly Installments
Create Future Invoices on Contract
Confirm a Reservation Request
Edit the Dates on a Boater's Confirmed Reservation
Manually Enter a New Reservation for a Boater
Cancel a Boater's Confirmed Reservation
How to Respond to a Reservation Request
Re-create an Expired Boater Reservation
Manually Enter a Reservation for a Boater Using the Custom Rate and Billing Tool
Month to Month Reservation Setup
Edit or Add Electric on a Boater's Confirmed Reservation
Why was a Boater's Reservation Expired
Transitioning from the Legacy to the New Reservation System: Key Differences Explained
Enhancements to Dockwa’s Transient Reservation Tool
How to Create and Manage Point Of Sale Items and Quick Keys
Point of Sale (POS) Lite: Getting Started
Viewing Point of Sale Transaction History
Receipt Printer Factory Reset Steps
Receipt Printer Firmware Reset Steps
Connecting Receipt Printer To Dockwa - Point of Sale
Connecting the M2 Credit Card Reader to Dockwa
Connecting the S700 Card Reader
Compatible Point of Sale Hardware
M2 Card Reader LED Status Light Indicators
Create Quick Keys and Nested Quick Keys in Dockwa's Point of Sale Layouts
Setting Up and Switching Between Point of Sale Layouts
Getting Started with Dockwa's New Point of Sale Tool
Adding New Point Of Sale Items
FuelCloud Integration for Dockwa Point of Sale