Dockwa Support for Marinas
How-to articles for Marina Operators using Dockwa software
12 articles
Accounting
How marinas manage their revenue recognition and accounting integrations in Dockwa
- Understand How Dockwa Assigns Categories to Line Items in Your Accounting ReportsGet clarity on how each transaction in Dockwa is categorized to support accurate reporting in your Accrual and Cash Reports.
- How does Dockwa handle sales tax responsibilities for marina transactions?When using Dockwa for marina transactions, it is important for marinas to understand how sales tax is managed within the platform. This article clarifies Dockwa’s role in sales tax handling…
Customers
How marinas see and manage their boater's information in Dockwa
- Get new leads into your CRM the moment they arriveIf you're manually checking Dockwa for new inquiries, you're likely leaving response time — and revenue — on the table. Here's how to connect Dockwa's Leads webhook to your CRM…
- Keep accurate vessel records with Hull ID (HIN) trackingDescription: Dockwa now supports Hull Identification Numbers (HINs) on boat records — so you can capture, track, and report on vessel IDs without sticky notes or spreadsheet workarounds.
Launches
How marinas manage their schedule of launching/hauling boats in Dockwa
Messages
How marinas communicate with their boaters within the Dockwa platform
Rates
How marinas manage the prices that they charge boaters for short- and long-term stays
- How to Configure Your Upcoming Season RatesSeasons are key objects in Dockwa that allow marinas to define start and end dates for each time period and space type where boaters can request reservations.
- Rate Season Alerts: Always Keep Your Marina BookableGet real-time alerts when your transient rates need attention—so you don’t miss out on bookings.
Sales
How marinas facilitate standalone, point-of-sale (POS) transactions with boaters
- Dockwa Pay - Get Paid on the Dock, No Wallet RequiredDockwa Pay can be used to collect payment for fuel, pump-outs, and ship store purchases without leaving the dock, without making your customers wait, and without pulling your team away…
- How to Create Custom Tip Amounts on the S700 ReaderThe tip screen on your S700 card reader used to show the same $5 / $10 / $15 buttons to every boater, on every sale. Now you can set your…