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FuelCloud Integration for Dockwa Point of Sale
FuelCloud Integration for Dockwa Point of Sale

Dockwa now integrates with FuelCloud to let marinas use the Dockwa Point of Sale to process FuelCloud enabled transactions

Updated over 2 weeks ago

Dockwa FuelCloud Integration - Product Support Documentation

About the Release

The FuelCloud integration is a new feature designed to streamline fuel transaction processing for marinas and fuel docks using the Dockwa POS. By enabling marinas to sync and charge fuel transactions directly through Dockwa, this feature reduces manual entry, increases efficiency, and minimizes human error.

Purpose and Scope

This feature empowers marinas and fuel docks using FuelCloud to process fuel transactions more efficiently through the Dockwa POS. With this integration, marinas can now seamlessly handle fuel transactions, unlocking the full potential of Dockwa as their primary POS system.

Key Features

  • Transaction Syncing: Marina users can sync recent fuel transactions directly from FuelCloud to the Dockwa POS homepage.

  • Guided Transaction Selection: Marina users can view pump and site details to ensure they select the correct transaction.

  • Streamlined Checkout: Users can charge the transaction by associating it with the appropriate POS item (e.g., fuel type) and complete the sale through the Dockwa POS.

Why We Built This

Marinas face challenges with manual entry when processing fuel transactions, which can be time-consuming and prone to errors. This integration:

  • Eliminates the need for manual entry of fuel quantities.

  • Reduces human error by pulling transactions directly from FuelCloud.

  • Enhances Dockwa’s value as the marina’s POS of record.

By simplifying fuel transactions, we’re helping marinas operate more efficiently and focus on delivering excellent service to boaters.

Prerequisites and Requirements

A Unique User Account

The Dockwa integration requires it's own unique user in FuelCloud. This is a requirement because the API token associated with this user is unique and can’t be used in any other integration or application.

Configuration for Multi-Site Instances

If multiple sites are configured under the same FuelCloud instance, a preliminary discussion with our support team is recommended to address potential impacts on the user experience.

Setting Up the Integration

Here's how to set up the FuelCloud integration in Dockwa

  1. Log in to your FuelCloud portal. Click on "Settings" and then "API" (or click here). If you don't see the "API" menu item you can request to have API access added to your portal by clicking here and completing the form (or contacting FuelCloud support)

  2. If you see an Access Token and Refresh Token here, copy them. If you do not, click on "Generate New Token."

  3. In Dockwa, click on the Integrations screen and then click on "FuelCloud" and access the settings screen.

  4. Enter the Access Token and Refresh Token from FuelCloud and click "Save"

  5. You're all set! You can now navigate to the "Sales -> Point of Sale" area of Dockwa and use the integration

You'll notice a new button on the point of sale screen:

How It Works

1. A boater pulls up to the dock and refuels.

2. Sync Transactions: The marina user navigates to the Dockwa POS homepage and clicks "Sync Fuel from FuelCloud."

3. Select Transaction: Recent fuel transactions populate a modal. The marina user selects the correct transaction using pump name and site name as guides.

4. Assign POS Item: The marina user assigns the transaction to the appropriate POS item (e.g., "Diesel Fuel" or "Gasoline").

5. Complete Transaction: The charge is added to the cart, and the marina user completes the POS transaction as usual.

Frequently Asked Questions (FAQs)

1. Is there any additional cost for enabling this integration?

The integration is included in all Dockwa Integration module packages. Please refer to your Dockwa account manager for specific pricing details.

2. How do I access the integration?

The integration is available under the Integrations Module in the Dockwa POS. Contact our support team for assistance with setup.

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For additional support or questions about the FuelCloud integration, contact Dockwa Support at [email protected].

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