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How to view the details of your Dockwa reservations

See your reservation status, amenities, payment info, and take actions on current or upcoming trips.

You can view your reservations on Dockwa.com or in the Dockwa App.


On Dockwa.com

  • Log in to your Dockwa account.

  • Access your trips

  • Select the Reservations tab
    The Trips page includes tabs for Reservations, Contracts, Sales, and Launches (at dry stack marinas). Within the Reservations tab, your trips are organized into groups: Current, Upcoming, Waitlist, Long-term Waitlist, Places you've been, and Canceled.

  • Select a reservation
    Click on the reservation you want to view. The following sections will be available:

    Actions you can take

    • Print or share your itinerary

    • Send a message to the marina

    • Cancel your reservation

    Reservation Status

    Marina Info

    • Marina address, phone number, VHF radio channel, coordinates, and a link to the marina's profile page.

    Check-in / Check-out

    • The marina's check-in and check-out times, along with any special instructions they've provided.

    Amenity Notes (current and upcoming confirmed reservations)

    • Notes from the marina may include WiFi information, gate/bathroom codes, or other important updates relevant to your stay.

    Approach

    • The marina's approach instructions to help you find the correct location.

    • A link to the marina's map, if the marina has uploaded one.

    • Your assigned slip or space, if the marina has enabled sharing this information with boaters.

    Pricing Details

    • Line-item cost breakdown and total for your reservation.

    • Any promo or discount codes applied.

    Billing Details

    • Invoices and payment history (paid or scheduled).

    • Update your payment method for this reservation by clicking Change (note: this only updates the selected reservation).


On the Dockwa App

  • Tap the Trips icon at the bottom of your screen.

  • Tap the trip you want to access.

If you're still encountering issues or need further assistance, feel free to contact our support team at [email protected].

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