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Reservation & Waitlist

Articles that can help you reserve, book, edit, adjust, cancel you reservation through Dockwa.

20 articles
Will the marina contact me before confirming me off the waitlist?How marinas notify you before creating a reservation from the waitlist, and what to do if you’re confirmed without being contacted
How to check the status of your reservations in DockwaHow to view the current status of your reservations on the Dockwa website or the app.
How cancellation policies work for marinasUnderstanding marina-specific policies, how to cancel reservations, and what to expect for refunds
How to add a special request to your reservationRequest a slip, mooring, or share details with the marina— before or after booking your reservation.
How to request an assignment for a slip or mooringShare your preferences with the marina when booking or after submitting your reservation
Why can't I find my reservation?How reservation statuses affect visibility and steps to locate your reservation in your Dockwa account
How to join a marina waitlistAdd yourself to a marina’s waitlist when your preferred dates are unavailable.
How to request a change to your reservationLearn how to request a change to your reservation by messaging the marina.
How to find a marina’s check-in and check-out timesLocate the specific arrival and departure times for your upcoming stay.
How to make a reservation as part of a groupHow to coordinate your marina reservation with the group organizer
Why didn’t I receive a reservation confirmation email?Tips to check spam folders, safelist Dockwa emails, and confirm your reservation
How to print your Dockwa reservation confirmationGet a hard copy or use the mobile app to access your reservation details anytime.
How to check a marina's cancellation policyLearn how to check a marina’s cancellation policy on Dockwa before booking.
How to submit a reservation request on DockwaSend a reservation request to a marina after verifying your account, boat, and payment details for a smooth reservation process.
How to request a long-term reservationSubmit your seasonal or annual slip/mooring inquiry through Dockwa
Why am I seeing an error when requesting a reservation on Dockwa?Learn how to fix common boat size and profile errors when submitting a reservation request.
How to view the details of your Dockwa reservationsSee your reservation status, amenities, payment info, and take actions on current or upcoming trips.
How to cancel a reservation request in DockwaLearn how to cancel online or in the app and understand how the marina’s cancellation policy may affect your refund.
Why you may not see availability for your datesCommon reasons availability might not appear and steps to check alternative options when making a reservation request
Resolving payment issues during your reservation request