Reservation & Waitlist
Articles that can help you reserve, book, edit, adjust, cancel you reservation through Dockwa.
20 articles
- Will the marina contact me before confirming me off the waitlist?How marinas notify you before creating a reservation from the waitlist, and what to do if you’re confirmed without being contacted
- How to check the status of your reservations in DockwaHow to view the current status of your reservations on the Dockwa website or the app.
- How cancellation policies work for marinasUnderstanding marina-specific policies, how to cancel reservations, and what to expect for refunds
- How to add a special request to your reservationRequest a slip, mooring, or share details with the marina— before or after booking your reservation.
- How to request an assignment for a slip or mooringShare your preferences with the marina when booking or after submitting your reservation
- Why can't I find my reservation?How reservation statuses affect visibility and steps to locate your reservation in your Dockwa account
- How to join a marina waitlistAdd yourself to a marina’s waitlist when your preferred dates are unavailable.
- How to request a change to your reservationLearn how to request a change to your reservation by messaging the marina.
- How to find a marina’s check-in and check-out timesLocate the specific arrival and departure times for your upcoming stay.
- How to make a reservation as part of a groupHow to coordinate your marina reservation with the group organizer
- Why didn’t I receive a reservation confirmation email?Tips to check spam folders, safelist Dockwa emails, and confirm your reservation
- How to print your Dockwa reservation confirmationGet a hard copy or use the mobile app to access your reservation details anytime.
- How to check a marina's cancellation policyLearn how to check a marina’s cancellation policy on Dockwa before booking.
- How to submit a reservation request on DockwaSend a reservation request to a marina after verifying your account, boat, and payment details for a smooth reservation process.
- How to request a long-term reservationSubmit your seasonal or annual slip/mooring inquiry through Dockwa
- Why am I seeing an error when requesting a reservation on Dockwa?Learn how to fix common boat size and profile errors when submitting a reservation request.
- How to view the details of your Dockwa reservationsSee your reservation status, amenities, payment info, and take actions on current or upcoming trips.
- How to cancel a reservation request in DockwaLearn how to cancel online or in the app and understand how the marina’s cancellation policy may affect your refund.
- Why you may not see availability for your datesCommon reasons availability might not appear and steps to check alternative options when making a reservation request
- Resolving payment issues during your reservation request