If you see the error message:
“Email has already been taken”
When trying to create a Dockwa account, it means that an account with this email address already exists.
Why This Happens
In most cases, you have already created a Dockwa account using this email address.
How to Fix It
If you don’t remember your password but still have access to the email address, follow these steps: Password Reset Instructions.
If you no longer have access to the email tied to your Dockwa account, please contact Dockwa Support at [email protected] for assistance.
Once you reset your password or recover your account, you’ll be able to log in without creating a duplicate account.
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