Verifying Your BoatUS Account
Error: "Couldn't verify your BoatUS account"
Check Your Details: Ensure your Member ID, Last Name, and Zip Code are entered correctly.
Guide for Verification: Read How to Check My BoatUS Membership Info
Common Issue: Zip Code Errors
Multiple Zip Codes: If you have more than one residence, try all possible zip codes.
Canadian Zip Codes: Read Trouble Saving my BoatUS Membership with my Canadian Postal Code, if you're experiencing difficulties.
Applying Your BoatUS Discounts
Automatic Discount Application
Typically Automatic: Discounts are usually applied automatically to your reservation, and are visible in the pricing section.
When Discounts Are Not Applied Automatically
Verify BoatUS Membership on Dockwa: Ensure your BoatUS number is saved in your Dockwa account. Instructions: Add my Boat US Membership on Dockwa.com.
Check Membership Validity: If verification fails, confirm your membership details with BoatUS.
Confirm Marina Participation: Ensure the marina offers BoatUS discounts. Check on the marina's Dockwa profile or during the last step of the reservation process: Identify BoatUS Marinas.
Manual Discount Application: If the marina participates but the discount isn't applied, contact the marina or email Dockwa Support and we will work with the marina to apply your discount.