Log in and go to My Account → Login & Security.
Under multi-factor authentication, you'll see your current methods.
Add a new method first (Passkey or authenticator app), then remove the old one.
Got a new phone? If you still have access to your old authenticator app or a signed-in session, follow the steps above. If you're locked out entirely, contact us at [email protected] and we'll verify your identity and help you reset your MFA.