We understand how vital it is to have a seamless experience when booking and communicating with marinas. Your Dockwa profile is the key to making this process as smooth and efficient as possible. It stores all your essential information, including personal details and membership information for partnerships like BoatUS and Safe Harbor. Let's walk through how to create and update your Dockwa profile, both on the website and through the mobile app.
Accessing Your Dockwa Profile
Visit Dockwa.com and log in to your account.
Navigate to the Account dropdown menu at the top right corner of the screen.
Click on 'Account' to access your Dockwa profile.
Via Dockwa Mobile App:
Open the Dockwa mobile app on your device.
Tap the Profile icon located in the bottom right corner of the screen.
Updating Your Profile
Personal Information You Can Update:
Full Name: This is how your name will appear on all reservations, receipts, and communications with marinas.
Email Address: Used for notifications and receipts. Note: Email addresses can only be updated on Dockwa.com, not through the mobile app. Use a mobile web browser like Safari or Chrome to access Dockwa.com on your device.
Phone Number: The best number to reach you, especially in emergencies. Communication with marinas will primarily be through Dockwa Message or email.
Updating on a Computer:
In your Dockwa profile, locate the personal contact information fields.
Edit your details as needed.
To save the changes, click the green 'Update Profile' button.
Updating via the Dockwa Mobile App:
Tap the Profile icon in the bottom right corner.
Select 'Edit Profile' to update your Full Name and Phone Number.
To save the changes, tap the green 'Save' button.
Keeping your Dockwa profile up-to-date ensures a hassle-free experience when booking and communicating with marinas. Whether you're using a computer or the mobile app, these steps should guide you through the process smoothly. If you encounter any issues or have further questions, don't hesitate to reach out for assistance. Happy boating!