When your Dockwa request is confirmed by the marina, you should receive two emails:
Confirmation Email – Includes your reservation ID and itinerary.
Payment Receipt – Typically, most marinas charge a one-night deposit when a reservation is first confirmed. However, please note that payment schedules may vary by marina, so we recommend confirming with your marina how they handle payment processing.
Why You Might Not See the Confirmation Email
The confirmation email may have been sent to your Spam or Junk folder.
To ensure Dockwa emails reach your inbox, add our senders to your Safelist (also called “Approved” or “Safe Sender” list).
Dockwa Email Senders:
Team Dockwa: [email protected]
Domain: @messaging.dockwa.com
If you’re still having trouble, check out our Not Receiving Dockwa Emails article.
What to Do if You Still Don’t Receive the Email
If you do not see the confirmation email and are unsure whether your request went through, please contact the marina directly or submit a ticket to Dockwa Support here.